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Permit Counter Technician (Planning Technician)
City of South Pasadena / South Pasadena, CA
Posted on: May 3, 2023
Application Deadline: May 17, 2023 at 6:00 PM
Job Description
Purpose
Under general supervision, performs general and specialized tasks related to urban planning, including permit processing and development planning; responding to public inquiries from applicants, developers, consultants, and the general public regarding City codes, policies, standards, and processes; and provide excellent customer service.
Example of Duties
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
- Provides zoning, entitlement, permit process and general Community Development information to the public, applicants, developers, architects, engineers, contractors, and the business community in response to inquiries at the public counter, virtual counter, over the phone, and via email. Provides information on the Municipal Code, City development policies, and procedures.
- Reviews and processes various planning applications including residential remodel/improvement, residential additions, commercial tenant improvements, commercial signage, home business applications, and business license applications.
- Performs site visits and captures site images as needed; surveys existing public and private building and construction sites for conditions verifications and compliance with city, state, federal codes and laws.
- Attends and provides administrative support at commission meetings and public hearings. May prepare commission meeting minutes, as needed.
- Provides research for the general public and other departments regarding record requests.
- Provides assistance and support to the Department on various planning/building/code enforcement projects. Compiles zoning and planning related data as directed by the supervisor, which may include the preparation of graphics and mapped data.
- Performs related duties as assigned.
Required Experience / Skills / Education
Education/Experience:
Any combination of education, training and experience which would provide the required knowledge, skills and abilities is qualifying. A typical way to gain such knowledge and abilities would be: A high school diploma or GED. Graduation from an accredited college or university with major coursework in Urban Planning, Public Administration, Architecture, Geography or a related filed is highly desirable. One (1) year of experience of public counter, urban planning, customer service, or clerical related work. Previous work experience in providing public counter assistance in a public agency is highly desirable.
Knowledge of: Office methods, practices and procedures, including business correspondence, filing and customer service dynamics; Knowledge of urban planning principles, zoning laws, and building concepts.
Skill in: Operating office equipment such as computers and application software including word processing, desktop publishing and spread sheets, type and enter data at a speed necessary for successful job performance. Skill in permit automation software is highly desirable.
Ability to: Interpreting, applying and explaining laws, ordinances, regulations and/or policies and procedures, Provides effective and courteous customer service. Read and understand architectural and engineering drawings. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with the general public and other staff. Work independently or in a team environment.
Application Instructions
http://www.southpasadenaca.gov/employment
