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Associate Management Analyst – Supportive Housing Services
Metro / Portland, Oregon area
Posted on: January 6, 2021
Application Deadline: 1/18/2021
Job Description
Click for more information and to apply.
Position summary
Are you looking for an opportunity to work as a public servant helping to build and create new programs and innovative approaches that result in permanent housing solutions for people experiencing homelessness? Do you have personal or professional experience working in homeless services and affordable housing programs? Are you a collaborative, solutions-oriented professional with a track record of building and maintaining relationships with diverse stakeholders? Do you believe that advancing racial justice is the work of advancing housing solutions too? If you answered yes to these questions, then we hope you consider applying for this position!
Metro’s Associate Management Analyst – Supportive Housing Services is a newly created position in Metro’s Planning and Development department that will provide critical support in policy development and program administration for the new regional Supportive Housing Services program. This position will be a part of the dynamic and growing housing team working to implement and oversee two voter-approved housing measures: the 2018 affordable housing bond measure and the 2020 supportive housing services measure. This is a unique opportunity for a housing and racial justice minded individual to work on one of the most pressing issues of our time: ending homelessness with supportive housing.
What you will do
In this role, you’ll be part of a team that manages and oversees Metro’s Equitable Housing program, Housing Bond program, and new Supportive Housing Services program . You’ll manage program administration; policy and procedure formulation, committee administration, and support day-to-day program responsibilities. Additionally, this role will:
Performance and Compliance Reporting:
- Develops and manages organizational systems, tools, and templates for reporting, monitoring and evaluating data and performance and compliance reports from partner jurisdictions
- Supports development of quarterly and annual program reports summarizing program activities, successes and challenges
- Supports development and delivery of technical assistance resources to support partner jurisdictions
- Establishes and maintains electronic and manual filing and record keeping systems, archives records through Records Management program, receive and coordinate responses to public record requests
Program Support:
- Supports work plan development, planning and convening of the regional oversight committee that ensures transparent accountability of the program, and a tri-county advisory body that will improve upon systems coordination, capacity building, and regional coordination in program implementation
- Liaise between Metro administrative and technical staff, committees, contractors and consultants, and support meetings with senior leadership, and Council office
- Prepares letters for signature, responds directly to phone calls and constituent communications, and sends email correspondence to Metro departments, other agencies and organizations, and the general public.
- Provides technical and logistical support for the housing program team, including scheduling for team meetings, tracking budgets, and managing contracts
Stakeholder Support:
- Assists in planning and convening housing related informational, community, and programmatic milestone events
- Establishes and maintains effective, collaborative working relationships with peers, management, contractors, local government partners, and the public
Required Experience / Skills / Education
Traits for success
- Knowledge, skill and ability to support housing and service programs centered on achieving equitable outcomes with multiple community stakeholders, service providers and partner jurisdictions
- Advanced knowledge of the root causes of homelessness and the housing and service models effective in creating housing stability including housing first and supportive housing
- Understanding of the root causes of racial disparities in housing outcomes and the programs and policies aimed at creating racial equity in housing
- Knowledge of urban planning, affordable housing, homeless services and public policy
- Advanced written and oral communication skills
- Advanced Excel user skills
Experience and education
- Two years of relevant experience, and
- A bachelor’s degree in public administration, community development, urban planning, social work, business, economics or related field. Or
- Any combination of experience and education that provides the necessary skills, knowledge and ability to perform assigned tasks
Application Instructions
Online applications: Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, call 503-797-1570.
