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Job Postings

APA Los Angeles provides this job bank as a free service. Please submit your job posting here.  Submissions are subject to review for relevance to the planning community and will be published upon approval.

After you submit your job posting through the above form, consider browsing the APA Los Angeles resume book for potential hires. The resume book allows job-seeking planners to showcase their work histories and professional skills to prospective employers. If you would like to request access to the resume book, please contact [email protected].

Chief Customer Experience Officer

LA Metro / Los Angeles, CA
Posted on: February 9, 2022

Application Deadline: Open until filled

Job Description

Metro is seeking a Chief Customer Experience Officer to assist in executing Metro’s mission to provide a world-class transportation system that enhances quality of life for all who live, work, and play within LA County. This is an opportunity to join one of the nation’s largest and most innovative transportation systems.

The Chief Customer Experience Officer is the highest authority responsible for overseeing the creation, management, and execution of the agency’s customer experience strategy. The position successfully directs Metro’s Communications, Marketing and Customer Care programs, initiatives, and activities to ensure a customer-centric vision and strategy.

The salary range is HDD ($222,664 – $278,845 – $335,026). Salary placement will be determined by education and experience.

To learn more and to apply, go to: https://www.cpshr.us/recruitment/1953

Required Experience / Skills / Education

Application Instructions

To learn more and to apply, go to: https://www.cpshr.us/recruitment/1953

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