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Chief Customer Experience Officer
LA Metro / Los Angeles, CA
Posted on: February 9, 2022
Application Deadline: Open until filled
Job Description
Metro is seeking a Chief Customer Experience Officer to assist in executing Metro’s mission to provide a world-class transportation system that enhances quality of life for all who live, work, and play within LA County. This is an opportunity to join one of the nation’s largest and most innovative transportation systems.
The Chief Customer Experience Officer is the highest authority responsible for overseeing the creation, management, and execution of the agency’s customer experience strategy. The position successfully directs Metro’s Communications, Marketing and Customer Care programs, initiatives, and activities to ensure a customer-centric vision and strategy.
The salary range is HDD ($222,664 – $278,845 – $335,026). Salary placement will be determined by education and experience.
To learn more and to apply, go to: https://www.cpshr.us/recruitment/1953
Required Experience / Skills / Education
Application Instructions
To learn more and to apply, go to: https://www.cpshr.us/recruitment/1953